1. Production and 'Made when Ordered"
Your items will be made when payment is processed and confirmed. We use a "Made When Ordered" approach and ask to allow 2-3 weeks for production of your pieces and additional time for delivery.
2. Delivery Option and Charges
We offer free ground shipping on all orders within the U.S. Once your order is shipped, we estimate you will receive your order within 3-8 business days of its ship date if you are located within the continental U.S., or 2-4 weeks if you are located in Hawaii or Alaska.
3. Colors, sizes and specifications
We make every effort to display the colors, sizes and specifications of items available on the WorkLife Apparel website as accurately as possible. The colors you see will depend on the resolution of your monitor. We cannot guarantee that your monitor’s display of any color will reflect accurately the color of the item delivered. We may from time to time vary the sizes and specifications of items displayed on the WorkLife Apparel without prior notice. We cannot guarantee that a particular color, size, or specification of an item will be available. We will contact you if the item you have ordered is no longer available.
4. Product Availability and Exchanges
We accept orders for items subject to availability. If for any reason the items you ordered are no longer available we will offer you an alternative item of equivalent quality and price (where this is possible) or cancel the item from your order and where payment has already been deducted from your account give you a full refund in respect of that item.
5. Faulty or Damaged Items
If the items you ordered are damaged or faulty upon receipt, we ask that you email us within 30 days of receiving the items and provide the order reference details shown on the delivery documentation together with details of the damage or fault and we will send replacements or offer you a refund. Refunds will be credited to the payment method used to make the original purchase.
6. Further Information
Please contact us at email@example.com